When your small business starts expanding, you may grow too big too fast. That's where a third party logistics company can come in handy.
By engaging a third-party logistics company, you will have a reputable company handling your shipping, warehousing and fulfillment. This frees you up to focus on those aspects of your business that require your attention.
What to look for in a third-party logistics company
If you are looking for a reliable, trustworthy third-party logistics company, there are a few factors that you should consider.
A reputation for quality work and on-time deliveries is an essential quality for a third party logistics company to have. When potential customers find out that your logistics company has a reputation for delays or poor customer service, it could cost them their business.
The service that your logistics company provides is of utmost importance. After all, it is their responsibility to get your packages to their destination on time, every time. While you may have specific advice that your customers need to be taking in terms of care, a third party logistics company is responsible for ensuring that those instructions are followed.
There are many logistics companies to choose from, so how do you choose? It is important to look at the rates your prospective companies will charge you. Some may be more affordable, while others may be less.
Work with a third-party logistics company that has been in business for a long time, has a great reputation and offers competitive pricing. It will be your best bet for a logistics company that can fulfill all your needs.
4. Customer Service
If you have any issues with your third party logistics company, you will be able to get in touch with a customer service representative easily. They should be able to help you with any issues you have in a timely manner. If your third party logistics company will not be responsive to your direct needs, it is likely that they will not be responsive to your customers' needs either.
Once you find a third-party logistics company that checks off all the necessary boxes, you will have the opportunity to negotiate your contract with them. Get your contract finalized, then you will be able to start getting all of your packages delivered to your customers as quickly and safely as possible.
Once you find the right third-party logistics company for your small business, you will be able to focus on what you do best, and leave the shipping, warehousing, and fulfillment to your logistics company.
At American Manufacturing Solutions, we strive for excellence in all of these categories. Contact Us Today to get started in the next steps to grow your business. You can fill out our short contact form or call us. We look forward to hearing from you!