Whether your business is small, young, and growing, or you’ve already found your niche, everyone is constantly looking for ways to keep their customers as happy as possible. Happy customers are the lifeblood of any business – they’ll be your best promoters and you can always rely on them to come back for more. To keep customers happy, businesses around the world turn to 3PL to make their logistics run like clockwork.
3PL: Easing the burden for you
3PL, or “Third-party logistics”, is simply the practice of putting logistics in the hands of logistics professionals. When it’s phrased that way, it almost seems like a no-brainer. Who else would you ever allow to handle this critical aspect of your business?
But in practice, many firms think they can find efficiencies and save on the bottom line by eschewing 3PL and keeping their logistics operation in-house. This kind of setup can be a real nightmare for managers and executives. Your firm will take on all the risk associated with the shipping network itself, and when problems arise you’ll need to handle them yourself instead of having a 3PL partner to work with you.
Partnering with a logistics company can greatly ease this burden, but the point isn’t just to make things easier for your own team. Your customers will also thank you for working with 3PL partners.
Customers love 3PL
When it comes to keeping your customers happy and hungry for more, you need to focus on getting them exactly what they want, when they want it, and at a price that’s just right. 3PL makes all of these goals easy to achieve without making your life more complicated.
By working with logistics professionals, you tap into a wealth of knowledge about all aspects of shipping and freight. The people you work with will know exactly how to move your products where they need to be as quickly and safely as possible.
The best 3PL partners will be able to offer you a significant piece of mind when it comes to the items you ship. Instead of having to worry about what will happen if unexpected hazards affect your shipments, you’ll be working with a team that has already considered these risks and made contingency plans. You’ll be able to just sit back, relax, and let the partner do their work.
Finally, working with a 3PL partner saves you from having to build a shipping network from scratch. The sheer setup cost required to create a network of drivers and trucks that can do everything you need it to do is astounding. Instead of passing this cost onto your customers, you can lower your shipping cost by working with a partner who already has a network in place.
Bring 3PL to your customers today
Logistics is the one area of your business that your customers will most directly interact with. If it’s done poorly, customers will feel like they’ve been ripped off and won’t come back. American Manufacturing Solutions is one of the best 3PL partners you can find. They’ll put the kind of face on your business that will keep your customers happy for years to come.